The Science of Chatbot Names: How to Name Your Bot, with Examples
Naming your chatbot, especially with a catchy, descriptive name, lends a personality to your chatbot, making it more approachable and personal for your customers. It creates a one-to-one connection between your customer and the chatbot. Giving your chatbot a name that matches the tone of your business is also key to creating a positive brand impression in your customer’s mind.
Similarly, naming your company’s chatbot is as important as naming your company, children, or even your dog. Names matter, and that’s why it can be challenging to pick the right name—especially because your AI chatbot may be the first “person” that your customers talk to. Creative names can have an interesting backstory and represent a great future ahead for your brand. They can also spark interest in your website visitors that will stay with them for a long time after the conversation is over. Building your chatbot need not be the most difficult step in your chatbot journey. When you first start out, naming your chatbot might also be challenging.
These intelligent chatbots offer real-time engagement and a personalized user experience to customers. In 2024, integrating AI chatbots into business processes is not a luxury. Chat PG Rather, they are invaluable assets for businesses that want to scale customer support, offer superior customer experiences, generate higher ROI, and unlock customer loyalty.
So, make sure it’s a good and lasting one with the help of a catchy bot name on your site. Good names establish an identity, which then contributes to creating meaningful associations. Think about it, we name everything from babies to mountains and even our cars! Giving your bot a name will create a connection between the chatbot and the customer during the one-on-one conversation. It’s less confusing for the website visitor to know from the start that they are chatting to a bot and not a representative.
For instance, you can implement chatbots in different fields such as eCommerce, B2B, education, and HR recruitment. Online business owners can relate their business to the chatbots’ roles. In this scenario, you can also name your chatbot in direct relation to your business. Another method of choosing a chatbot name is finding a relation between the name of your chatbot and business objectives. Make your bot approachable, so that users won’t hesitate to jump into the chat.
If it is so, then you need your chatbot’s name to give this out as well. It’s crucial to keep in mind that your chatbot name should ideally mirror your business’s identity when using one for brand messaging. In fact, one of the brand communications channels with the greatest growth is chatbots. If the COVID-19 epidemic has taught us anything over the past two years, it is that chatbots are an essential communication tool for companies in all sectors. Tidio relies on Lyro, a conversational AI that can speak to customers on any live channel in up to 7 languages. If you use Google Analytics or something similar, you can use the platform to learn who your audience is and key data about them.
Look through the types of names in this article and pick the right one for your business. Every company is different and has a different target audience, so make sure your bot matches your brand and what you stand for. So, you’ll need a trustworthy name for a banking chatbot to encourage customers to chat with your company. This might have been the case because it was just silly, or because it matched with the brand so cleverly that the name became humorous. Some of the use cases of the latter are cat chatbots such as Pawer or MewBot. It only takes about 7 seconds for your customers to make their first impression of your brand.
MeBeBot is an excellent choice for businesses looking to hire an international workforce because it supports various languages and geographical areas. Passengers will then be prompted to select a station where they want to order and get their food delivered. They can choose a restaurant to order their food and complete the payment process, all on the app alone. Once confirmed, passengers can also track their orders for delivery. Travelers can text Zoop’s WhatsApp chatbot and enter their 10-digit PNR number, allowing the chatbot to automatically identify the seat/berth of the passenger.
If you are looking to name your chatbot, this little list may come in quite handy. Another factor to keep in mind is to skip highly descriptive names. Ideally, your chatbot’s name should not be more than two words, if that.
Why give your chatbot a name?
All of your data is processed and hosted on the ChatBot platform, ensuring that your data is secured. You can refine and tweak the generated names with additional queries. Customers reach out to you when there’s a problem they want you to rectify. Industries like finance, healthcare, legal, or B2B services should project a dependable image that instills confidence, and the following names work best for this. Once the primary function is decided, you can choose a bot name that aligns with it.
That’s why you should understand the chatbot’s role before you decide on how to name it. Just like with the catchy and creative names, https://chat.openai.com/ a cool bot name encourages the user to click on the chat. It also starts the conversation with positive associations of your brand.
People may not pay attention to a chat window when they see a name that is common for most websites, or even if they do, the chat may be not that engaging with a template-like bot. Each of these names reflects not only a character but the function the bot is supposed to serve. Friday communicates that the artificial intelligence device is a robot that helps out. A chatbot may be the one instance where you get to choose someone else’s personality. Create a personality with a choice of language (casual, formal, colloquial), level of empathy, humor, and more. Once you’ve figured out “who” your chatbot is, you have to find a name that fits its personality.
ChatGPT, developed by OpenAI, is a versatile AI chatbot that gained immense popularity in late 2022 and early 2023, captivating global attention within days for its ease of use and human-like responses. During the crisis, people needed access to accurate and reliable information about the coronavirus. MyGov Corona Helpdesk – the official Government of India chatbot, was developed with the same intention in mind. That, now, is a thing of the past with Zoop India’s WhatsApp chatbot service enabling travelers on Indian trains to get their food orders delivered straight to their seats.
Powered by advanced NLP, AI Assistants have greatly evolved into human-like conversational agents that can engage customers in meaningful conversations and deliver nuanced, context-aware responses. In fact, AI chatbots, it’s said, are capable of handling 70% of customer interactions, allowing agents to focus on handling more complex queries and tasks. Botcore.ai is a real-time digital assistant that helps companies to enhance employee collaboration and communications, boost employee engagement and elevate HR productivity to new heights. A chatbot name that is hard to pronounce, for customers in any part of the world, can be off-putting.
It’s crucial to be transparent with your visitors and let them know upfront that they are interacting with a chatbot, not a live chat operator. As we mentioned at the beginning of this article, the answer to this question depends on your specific needs and goals. For example, for the best free AI chatbot for everyday tasks, ChatGPT is hard to beat. For web browsing, Bing AI is arguably the best free option available.
You want your bot to be representative of your organization, but also sensitive to the needs of your customers. You can also brainstorm ideas with your friends, family members, and colleagues. This way, you’ll have a much longer list of ideas than if it was just you. However, it will be very frustrating when people have trouble pronouncing it.
Sometimes a rose by any other name does not smell as sweet—particularly when it comes to your company’s chatbot. It’s important to name your bot to make it more personal and encourage visitors to click on the chat. A name can instantly make the chatbot more approachable and more human. This, in turn, can help to create a bond between your visitor and the chatbot. Also, avoid making your company’s chatbot name so unique that no one has ever heard of it.
Best Ways to Name Your Chatbot (100+ Cute, Funny, Catchy, AI Bot Names)
We all know Alexa, Siri, Cortana, and Watson, but did you know that giving AI / bot software a human name is a growing trend? For instance, Woebot is a healthcare chatbot that is used to communicate with patients, check in on their mental health, and even suggest tools and techniques to help them in their current situation. In order to stand out from competitors and display your choice of technology, you could play around with interesting names. For example GSM Server created Basky Bot, with a short name from “Basket”.
So far in the blog, most of the names you read strike out in an appealing way to capture the attention of young audiences. But, if your business prioritizes factors like trust, reliability, and credibility, then opt for conventional names. These names are a perfect fit for modern businesses or startups looking to quickly grasp their visitors’ attention.
Online business owners usually choose catchy bot names that relate to business to intrigue their customers. As you present a digital assistant, human names are a great choice that give you a lot of freedom for personality traits. Even if your chatbot is meant for expert industries like finance or healthcare, you can play around with different moods.
That’s when your chatbot can take additional care and attitude with a Fancy/Chic name. Choosing the name will leave users with a feeling they actually came to the right place. Join us at Relate to hear our five big bets on what the customer experience will look like by 2030.
Some chatbots have a tendency to behave strangely and provide inaccurate information, a phenomenon referred to as AI hallucination. By the time you’re reading this, there may be even more options available to you. But for now, these are some of the most compelling and useful chatbots on our radar. Typically, HR helpdesk chatbots are implemented on a variety of platforms for communication, including workplace intranets, websites, messaging services, and mobile apps. For Indian eCommerce giant JioMart, WhatsApp had been a channel mainly for customer support. However, it sought to make the big leap of providing the “most exceptional shopping experience” on the platform, serving more than 10+ million monthly users and driving conversions at scale.
To make your bot name catchy, think about using words that represent your core values. Once you determine the purpose of the bot, it’s going to be much easier to visualize the name for it. Keep in mind that about 72% of brand names are made-up, so get creative and don’t worry if your chatbot name doesn’t exist yet. For instance, some healthcare facilities employ chatbots to distribute knowledge about important health issues like malignancies.
This demonstrates the widespread popularity of chatbots as an effective means of customer engagement. Today’s customers want to feel special and connected to your brand. A catchy ai chatbot names chatbot name is a great way to grab their attention and make them curious. But choosing the right name can be challenging, considering the vast number of options available.
As the vaccination drive started across the country, the chatbot upgraded to enable millions of Indians to book vaccinations slots and download their vaccine certificates. The hardest part of your chatbot journey need not be building your chatbot. However, with a little bit of inspiration and a lot of brainstorming, you can come up with interesting bot names in no time at all. You need to respect the fine line between unique and difficult, quirky and obvious.
At Kommunicate, we are envisioning a world-beating customer support solution to empower the new era of customer support. We would love to have you onboard to have a first-hand experience of Kommunicate. You can foun additiona information about ai customer service and artificial intelligence and NLP. You can signup here and start delighting your customers right away. Below is a list of some super cool bot names that we have come up with.
Today’s chatbots usually focus on answering questions or increasing productivity. But Pi takes a different approach by focusing on companionship through natural dialogue. Simply put, it’s one of the best artificial intelligence chatbots that learns from your own data, facts, and opinions so it can chat just like you. Jasper software is an AI copilot designed for marketing teams to have a central system for all content creation. Its own AI chatbot, Jasper Chat, quickly generates useful, applicable, and unique content.
If you can relate a chatbot name to a business objective, that is also an effective idea. In a business-to-business (B2B) website, most chatbots generate leads by scheduling appointments and asking lead-qualifying questions to website visitors. Online shoppers will not feel like they are talking to a robot and getting a mechanical response when their chatbot is humanized. However, you may not know the best way to humanize your chatbot and make your website visitors feel like talking to a human. It’s a common thing to name a chatbot “Digital Assistant”, “Bot”, and “Help”.
It wouldn’t make much sense to name your bot “AnswerGuru” if it could only offer item refunds. The purpose for your bot will help make it much easier to determine what name you’ll give it, but it’s just the first step in our five-step process. It presents a golden opportunity to leave a lasting impression and foster unwavering customer loyalty.
Read moreCheck out this case study on how virtual customer service decreased cart abandonment by 25% for some inspiration. Let’s have a look at the list of bot names you can use for inspiration. Keep it brief, straightforward, memorable, and true to the voice and personality of your brand — all that you need to remember.
Choosing chatbot names that resonate with your industry create a sense of relevance and familiarity among customers. Industry-specific names such as “HealthBot,” “TravelBot,” or “TechSage” establish your chatbot as a capable and valuable resource to visitors. And for customer service, we believe Intercom is the best AI chatbot. If you’re looking for an AI solution that can truly transform experiences for both customers and employees, we strongly encourage you to meet Fin. Pi is an AI chatbot built to offer support through friendly conversation.
Here is a complete arsenal of funny chatbot names that you can use. Giving your chatbot a name helps customers understand who they’re interacting with. Remember, humanizing the chatbot-visitor interaction doesn’t mean pretending it’s a human agent, as that can harm customer trust.
Choose Between Gendered & Neutral Names
Bard also has an integration with Google products such as Docs and Gmail. Integrated within modern collaborative platforms like MS Teams, Phia now enables you to connect directly and access all of your HR data within MS Teams. With this integration, you don’t need to open an app or switch to a different interface. You can conduct a Phia AI engine query to inquire about any kind of document that your company publishes. To help combat climate change, many companies are setting science-based emissions reduction targets. Learn more about these efforts and the impact they can have on the planet.
Snatchbot is robust, but you will spend a lot of time creating the bot and training it to work properly for you. If you’re tech-savvy or have the team to train the bot, Snatchbot is one of the most powerful bots on the market. Tidio is simple to install and has a visual builder, allowing you to create an advanced bot with no coding experience. ChatBot’s AI resolves 80% of queries, saving time and improving the customer experience. If you want a few ideas, we’re going to give you dozens and dozens of names that you can use to name your chatbot.
Customers interacting with your chatbot are more likely to feel comfortable and engaged if it has a name. Customers who are unaware might attribute the chatbot’s inability to resolve complex issues to a human operator’s failure. A chatbot serves as the initial point of contact for your website visitors. It can be used to offer round-the-clock assistance or irresistible discounts to reduce cart abandonment.
Imagine your website visitors land on your website and find a customer service bot to ask their questions about your products or services. If the chatbot doesn’t have a proper name and asks repetitive questions, customers will ask them to redirect their conversation to a human agent thus negating the purpose of your chatbot. This is the reason online business owners prefer chatbots with artificial intelligence technology and creative bot names. Drift is an AI-powered chatbot that helps B2B organizations to initiate conversations and respond to inquiries.
- Online business owners use AI chatbots to reduce support ticket costs exponentially.
- Using cool bot names will significantly impact chatbot engagement rates, especially if your business has a young or trend-focused audience base.
- And the top desired personality traits of the bot were politeness and intelligence.
- However, it sought to make the big leap of providing the “most exceptional shopping experience” on the platform, serving more than 10+ million monthly users and driving conversions at scale.
- It’s crucial to be transparent with your visitors and let them know upfront that they are interacting with a chatbot, not a live chat operator.
Clover is a very responsible and caring person, making her a great support agent as well as a great friend. For example, Function of Beauty named their bot Clover with an open and kind-hearted personality. You can see the personality drop down in the “bonus” section below. Your chatbot name may be based on traits like Friendly/Creative to spark the adventure spirit. Put them to vote for your social media followers, ask for opinions from your close ones, and discuss it with colleagues. Don’t rush the decision, it’s better to spend some extra time to find the perfect one than to have to redo the process in a few months.
For those looking for a more hands-on experience that allows them to build their own chatbot solution, HuggingChat serves as the perfect foundation. Its modifiable codebase means you can tailor the capabilities and even rebrand it as your own. To get Fin’s per resolution pricing, you will also need an active Intercom plan — unlocking access to Intercom’s complete, AI-powered customer service platform. Intercom’s customer support software offers many other features, too, including an AI-enhanced help desk, workflow builders, help center articles, and a messenger. Without further ado, let’s take a look at some of the best AI chatbots. Being an AI recruitment chatbot, Ideal increases candidate interest, eliminates pointless phone interviews, and quickly qualifies candidates.
General chatbots
This is why naming your chatbot can build instant rapport and make the chatbot-visitor interaction more personal. For candidates, the platform delivers a seamless application experience through natural language chat. Paradox handles initial screening, interview scheduling, and onboarding coordination at scale. Poe AI itself is not an artificial intelligence bot, but it works as an aggregator for several of the best AI chatbot apps. You can engage with multiple large language models (LLMs) such as ChatGPT, Claude, and Google’s PaLM directly from its app. Coming in just behind Bing AI, Perplexity is the second-best AI chatbot option for searching the web.
It allowed Jio Digital to clock 1M+ transactions, while triggering 5B+ notifications and handling 34M+ conversations, effortlessly managing the scale of it all. A leading online marketplace for furniture and home decor, Pepperfry sought a conversational solution capable of handling increasing demand for instant query resolution and customer support. It partnered with Haptik to build an AI Assistant to reduce customer wait times and streamline query resolution. ‘PEP’, the intelligent virtual assistant built by Haptik for Pepperfry, was deployed with the aim of improving customer experience and responding faster to customer queries.
Ideal is an AI chatbot that leverages the power of AI to quickly and accurately shortlist thousands of new applications. It helps HR organizations engage talent at scale, automate time-consuming HR tasks easily, and efficiently collect more data. Companies can improve employee lifecycle management with conversational AI-powered HR chatbots, from hiring to onboarding to career development. In this blog, we would like to draw your attention to the top 20 HR chatbots that are redefining employee support and experience in and beyond. The WhatsApp chatbot answers COVID-19 queries, provides tips, offers preventive measures to stay safe, and shares the latest updates and advisories from the Ministry of Health. The WhatsApp chatbot was also made available in Hindi to increase its reach.
Bot Names Representing the Business
Adding a catchy and engaging welcome message with an uncommon name will definitely keep your visitors engaged. Our list below is curated for tech-savvy and style-conscious customers. To truly understand your audience, it’s important to go beyond superficial demographic information. You must delve deeper into cultural backgrounds, languages, preferences, and interests. When you’re finished, you can transform the chat into a document and have a complete piece of work.
How do companies decide what to name AI tools? – Marketplace
How do companies decide what to name AI tools?.
Posted: Wed, 20 Sep 2023 07:00:00 GMT [source]
The AI chatbot then generates an appropriate and relevant response using its understanding of the conversation’s context to provide the user with an answer. Through Understandbetter.co, your HR department can capture, manage, and respond to employee feedback directly from Slack or Microsoft Teams. Employees are free to express their opinions to management at the company without worrying about discrimination. It also goes by the name of a personalized employee feedback system and provides managers with useful information about their direct reports. Featuring Live agent handovers and integration with social media platforms, Smartbots also aims to make the experience of automating HR as simple as possible.
Kotak Life Insurance (KLI), one of India’s fast-growing insurance companies, had the challenge of improving customer engagement. Driving digital transformation and enhancing user experience were the other areas in need of improvement. To address its challenges, KLI has deployed Kaya, an IVA that now handles 88% of routine user queries, while improving discovery and scaling user engagement on the platform. Kaya has helped KLI achieve a CSAT score of 82%, save 8000 hours of agent time, and drive 700,000 monthly conversations.
Selecting a chatbot name that closely resembles these qualities makes sense depending on whether your company has a humorous, quirky, or serious tone. In many circumstances, the name of your chatbot might affect how consumers perceive the qualities of your brand. However, naming it without considering your ICP might be detrimental. Woebot, for example, is a chatbot for the healthcare industry that can converse with patients, check on their mental health, and even provide tools and tactics to aid them in their present predicament. ManyChat offers templates that make creating your bot quick and easy. While robust, you’ll find that the bot has limited integrations and lacks advanced customer segmentation.
You get your own generative AI large language model framework that you can launch in minutes – no coding required. Gemini has an advantage here because the bot will ask you for specific information about your bot’s personality and business to generate more relevant and unique names. If you choose a direct human to name your chatbot, such as Susan Smith, you may frustrate your visitors because they’ll assume they’re chatting with a person, not an algorithm. He enjoys writing about emerging customer support products, trends in the customer support industry, and the financial impacts of using such tools.
This chatbot is on various social media channels such as WhatsApp and Instagram. CovidAsha helps people who want to reach out for medical emergencies. In the same way, choosing a creative chatbot name can either relate to their role or serve to add humor to your visitors when they read it. Since you are trying to engage and converse with your visitors via your AI chatbot, human names are the best idea.
Phia enables your people team to focus their efforts where they can have a greater impact doing this. Phia can respond to FAQs and even act as a confidante for your employees when necessary by utilizing conversation artificial intelligence technology. Make human-like interactions that encourage conversions and experiences. Without adding more employees, increase leads and sales constantly. When users can answer multiple-choice and open-ended questions through the chatbot customization dashboard, you generate qualified leads and expand your sales pipeline. As generative AI continues to advance, expect a deluge of new human-named bots in the coming years, Suresh Venkatasubramanian, a computer-science professor at Brown University, told me.
To establish a stronger connection with this audience, you might consider using names inspired by popular movies, songs, or comic books that resonate with them. In the world of the best AI chatbots, HuggingChat gives ChatGPT a run for its money. While both provide engaging conversational interactions, HuggingChat differentiates itself under the hood. The best bots focus on removing barriers so people can participate in a dialogue that feels as natural as speaking with another person. With a chatbot, you should be able to learn, get the help you need, or be entertained within seconds. Accuracy is a key factor to consider when choosing the best AI chatbot app.
You can choose two types of chatbots for your business, rule-based and AI-powered chatbots. An AI chatbot is best for online business since the advanced technology will streamline the customer journey. Artificial intelligence-powered chatbots are outpacing the assistance of human agents in immediate response to customers’ questions. AI and machine learning technologies will help your bot sound like a human agent and eliminate repetitive and mechanical responses. Apart from providing a human name to your chatbot, you can also choose a catchy bot name that will captivate your target audience to start a conversation.
However, you can resolve several common issues of customers with automatic responses and immediate solutions with chatbots. Now that you have a chatbot for customer assistance on your website, you must note that they still cannot replace human agents. Apple named their iPhone bot Siri to make customers feel like talking to a human agent. The chatbot naming process is not a challenging one, but, you should understand your business objectives to enhance a chatbot’s role. A catchy chatbot name will also help you determine the chatbot’s personality and increase the visibility of your brand.
